We're here
to help
Questions about hardware? Need technical support? Want to partner? Reach out and we'll get back to you quickly.
Choose Your Channel
Multiple ways to reach us, depending on your needs
Common Questions
Quick answers before you reach out
What's the typical delivery time for hardware?
In-stock items ship within 1-2 business days. Custom configurations typically ship within 2-3 weeks. International shipping adds 5-14 days depending on location.
Do you offer educational discounts?
Yes! Universities and educational institutions qualify for 20-30% discounts on bulk orders. Contact us with your institution email for details.
Can I get technical support for my PiEEG?
Absolutely! Join our Discord for community support, or email us for dedicated technical assistance. All hardware purchases include 1 year of email support.
Is PiEEG FDA/CE approved for medical use?
PiEEG is designed for research and engineering purposes only. It is not a medical device and is not FDA/CE certified for clinical use. For compliance consulting, contact our partnership team.